Job: Patient Service Associate

Department: Surgical Oncology
Schedule: Regular Full-time
Shift: Day Shift
Hours:

- High school diploma or equivalent is required

- Customer service skills are required

- Experience is preferred
The Patient Service Associate is responsible for answering incoming phone calls, taking messages as appropriate and/or scheduling patient appointments, and schedules and obtains authorization for testing and procedures. The Patient Service Associate will greet all patients, enter demographic and insurance information into the database and provide the patient with appropriate practice and patient privacy information. The Patient Service Associate will be responsible for charge entry and accepted cash reconciliation process.

EDUCATION/WORK EXPERIENCE:

Must possess a high school diploma or GED. Two (2) years of medical office experience preferred. Medical terminology knowledge and computer experience preferred. Must possess computer skills, ability to answer phones in a pleasant manner, and ability to get along with people. Must have strong organizational skills.