Job: Part Time Field Service Representative - Baltimore

Jobing Description

Description:
- Part Time Field Service Representative - Baltimore (1102196)

Job Description

Part Time Field Service Representative - Baltimore-1102196

Description

Nielsen Media, a service of The Nielsen Company, tracks the television and media-viewing habits of homes across the country. Our data, which influences virtually every TV program in the U.S., shows not only what's being watched, but paints a rich portrait of the American Audience. As a pioneer and industry leader in audience measurement for more than half a century, we take pride in our technology and processes, and we are constantly searching for new ways to advance our legacy of innovation.

Reporting to the Field Manager, the Part-time Field Service Representative is responsible for assisting Field Associates with equipment management and Field Calls. This position will also be responsible for the following: Assist in equipment management including shipping, receiving, storage, organization, and inventory of available items; Prepare and package equipment in preparation for installations; Perform proper equipment disposal following established procedures; Removal of metering equipment from Panel Members' homes following established policies and procedures; Perform site surveys to collect detailed information on the consumer devices in a household, their location and use; Perform customer service calls including but not limited to, delivery of items to households, and meeting vendors at a household for appointments; Assisting Field Associates at Field Calls as assigned; Maintain all company assets; Perform administrative tasks, including time reporting, and expense reporting within established guidelines; Fulfill all assigned duties following Field Policy and Procedures.

This position requires the ability to work a non-traditional schedule, approximately 30 hours per week, including evenings and weekends.

We offer $15.00 per hour plus .72/hour language differential after successfully passing our Spanish language assessment plus mileage reimbursement.

The ideal candidate will live within the Baltimore viewing area.

Qualifications

Position Requirements:

- Software systems aptitude and networking knowledge

- The ability to bend and lift televisions

- Computer skills including Windows based PC proficiency

- Self-motivated

- Excellent organizational / time management skills

- Experience working with minimal supervision

- Superior customer service skills

- High School diploma required.

- Valid driver's license and access to a vehicle which meets our insurance requirements

- Spanish/English bilingual skills preferred

Nielsen strongly encourages the referral of women and minorities for all open positions. EOE/M/F/D/V

Job
: Field Representatives

Primary Location
: North America-US-MD-Baltimore

Organization
: Nielsen Media Research

Schedule
: Part-time

Shift
: Day Job

Travel
: Yes, 50% of the time

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