Job: Program Manager - Radio Group

Jobing Description

ARINC Managed Services (AMS) provides innovative IT managed services that are customer-focused and competitively priced. Our Managed IT Services, IT System Maintenance, and ITIL Service Desk are aimed at enhancing our customer's business by improving equipment reliability, minimizing down time and decreasing costs. The depth of our experience, on-demand availability and standout technicians separate us from the rest of our competitors.

Headquartered in Edgewater, Maryland, AMS has over 200 personnel located at more than 25 sites around the world. Since our inception, AMS has been defined by our core values of People, Purpose, Passion and Performance. It is evident throughout our company and in our business approach.

We are presently seeking a Program Manager for our Radio Maintenance group at our headquarters
office in Edgewater, MD. Management is also open to this position being located near one of our sites Phoenix, Arizona; Dallas, Texas; Portland, Oregon; Detroit, Michigan; Baltimore, Maryland: or Dulles, Virginia.

The Program Manager will serve as the in-house resident expert for our radio maintenance service offering. In this pivotal role, the Program Manager will research and assimilate
market data and use their expertise to deliver innovative radio service product solutions while meeting the customer requirements and expectations.

Specific responsibilities include:

- Applying analytical skills and creative abilities to define project vision and solutions that exceed customer expectations while leveraging core company strengths.
- Work with senior management as well as radio staff to effectively execute customer requirements and deliver a solution that will improve efficiency of operations.
- Work with marketing team to expand service capabilities internationally and in the federal sector.
- Assist senior management in identifying new business opportunities, refine business strategies and resolve business problems.
- Identify key markets, customer and technology, trends/disruptions which could potentially positively or negatively impact the radio market.
- Liaison with radio technicians. Serve as a mentor to the team and assist in resolving complex technical issues. Qualifications Eight or more years of related experience in VHF/UHF and land mobile radio. Knowledgeable of Radio industry, industry trends, and product offerings. Previous experience managing/supervising a team and/or a project. Knowledge of various operating systems and computer based networks, (DOS,
Windows, and Linux). Proficient use of Software development tools (C++, JAVA, Visual Basic etc.)

Must have excellent communication skills and the ability to interact with all levels of staff as well as the customer. Must be a self-starter and have the ability work independently.

Requires a Bachelor s Degree or equivalent in Electrical, Electronics, Computer Science, or Communications. Additional work experience may be substituted in lieu of educational requirements.
Amount of Travel Required for Position 25%-50%