MPW Industrial Services

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IC6240 - Operations Manager

at MPW Industrial Services

Posted: 7/10/2018
Job Status: Full Time
Job Reference #: 1912

Job Description

  1. This position is responsible for planning, organizing, coordinating and control of specific site operations. 
  2. This position will be accountable for delivering and maintaining high standards of customer service both sales efforts and business operations.


  1. Ensures on-site customer relations.
  2. Estimates and bids specific jobs under the direction of the branch manager.
  3. Implements procedural techniques, oversees labor and material requirements.
  4. Conducts safety meetings, assures proper procedures are followed.
  5. Accounts for and/or oversees the work order process, driving the branch billing and payroll functions.
  6. Responsible for branch inventory levels. 
  7. Available, on call, responding in almost any emergency situation.
  8. Oversees job site supervisory personnel sometime acting as a supervisor.
  9. Coordinates efforts with Superintendent to schedules jobs, assigning personnel and equipment as required.
  10. Performs other duties as directed.

Required Skills


  1. This position is called upon to plan and orchestrate work flow at customers sites often times working under time pressure, therefore must be good at scheduling and balancing workloads.
  2. In order to achieve positive results, the individual may be required to perform a variety of duties and shoulder a multitude of responsibilities. 
  3. Ability to improvise to get the jobs completed while maintaining safety, cost effectiveness and quality.
  4. This position may be called in at various hours and days of the week 24/7, due to the emergency response nature of the business. 
  5. Long and non-traditional hours are required as a regular part of this position.
  6. Has the authority to make unsupervised decisions consistent with the scope of responsibilities.

Required Experience


  1. High School Diploma acceptable.
  2. High school specialization in industrial or vocational specialization is preferred.
  3. Commercial Driver License (CDL) a plus.
  4. Associate Degree in Industrial Systems Technology ideal.
  5. Specific systems exposure in an industrial environment.
  6. Understanding of mechanical concepts and applications preferred.
  7. Professional oral and written interpersonal communication a must.
  8. 3-5 years “hands on” experience in industrial cleaning a plus. 
  9. 3-5 years supervisory experience and ability to coordinate multiple work is ideal.